Let customers find out the most important information such as stores opening time, gift-card balance, promotions available, indoor map, taxi service, restaurants, events and many other shopping mall services.
ChatBot replies in real time 24/7 to all customers demands:
“Where can I eat pizza?”
“What time does Nike Store open?”
“Memorize where I left my car”
“Call me a taxi”
“What’s my gift-card balance?”
ChatBot notify the user via push messages about news, promotions and events to keep in touch with customers, even when they are outside of the shopping mall:
“Hey this week we have super promotions! Can’t wait to show you them!”
“Friday night there will be a special concert, here it is 2 free tickets for you!”
